Send us an email on support@sleeklaces.com or visit our CONTACT US page to reach out.
Frequently Asked Questions
Obviously, the sooner you pay for the item you want on our store the sooner we can have them shipped to you. Also, in an event of sales, if you leave making a purchase until a later time, you might miss out on the good deals we have to offer in that instand. Hence, we advice you pay immediately to avoid missing out or waiting too long for what you want.
Once order is confirmed, you should expect to receive your orders within 7-21 working days depending on the volume of orders received and your location.
If you experience delays in receiving your order, please contact us immediately and we will help to confirm the status of your order.
After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order. Note: We cannot give refunds once payment is verified. However, if you receive your item and do not like it for some reason, we'll be happy to offer you a refund or exchange provided the item is returned in good conditon and meets the criteria for items that can be exchanged.
The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk/spam folder or contact us at support@sleeklaces.com
Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.
Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.
By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online. No account needed.
For more details, click here to see how Paypal works for you.
Most of the items purchased on our websites are shipped using ePacket, a shipping method that works well for small packages, in conjustion with the postage handlers at our customers' locations. Regardless of what shipping method we use, we guarantee that your item will reach you within the time stipulated within our shipping & handling page.
Sometimes, we have promotions that offer FREE WORLDWIDE SHIPPING on all orders. However, when this is not the case, we offer a FLAT-RATE SHIPPING OF $5.95 for all orders from our website.
Our shipping fees also cover the delivery, material, labour and logistics cost required to have your item delivered to your doorstep. For more information regarding our shipping & handing, follow the link provided.
We only accept Credit/Debit cards and Paypal payments. All payments on our website are powered by Stripe or Paypal, depending on which one you choose to use. Either way, you can be rest assured that all payments on sleeklaces.com are SAFE & SECURED.
After logging into your account, the status of your checkout history can be found under Order History. For orders via registered postage, a tracking number (article tracking number) will be emailed to the address you provide.
